Support

Write to support@veraway.app. A person reads every email.

It helps to say which city and dates your Trip is for, what you expected, and what happened instead. A screenshot helps too. Please don't send passwords or card numbers: VeraWay never needs them.

For how the app works, see Help.

Purchases and refunds

Trips and subscriptions are bought through Apple's App Store, so Apple handles payment and refunds.

• A refund: ask Apple at reportaproblem.apple.com.
• Cancel a subscription: in your iPhone's Settings, tap your name, then Subscriptions, then VeraWay.
• A subscription missing on a new phone: on the Account screen, tap Restore purchases while signed in to the same VeraWay Account you bought it with.

Your Account and data

• Delete your Account: on the Account screen, tap Delete account. It's immediate. You can also ask by email.
• Stop emails: tap Unsubscribe in any VeraWay email, or turn off "Email me about my trips and VeraWay news" on the Account screen.
• A copy of your data, or a correction: write to support@veraway.app.

The privacy policy says what VeraWay keeps and why.

Something wrong with a place

If a place in your plan has closed, or a ticket link opens the wrong thing, write to us with the city and the place's name.